Frequently Asked Questions
What is a pre-order?
A pre-order lets you select your vehicle and be among the first to order a new model. Popular upcoming vehicles, like the Grand Wagoneer, from Robbins CDJR may require a refundable reservation deposit. While a pre-order does not guarantee delivery, we can discuss this detail based on your location once we receive your request.
What steps are required to complete my pre-order?
Simply fill out the form above and hit submit. We'll be in touch when we receive your request.
Can I cancel my pre-order?
Yes. You can cancel your pre-order at any time and receive a full refund. Just give us a call at 785-340-3817. After canceling, if you put down a deposit allow seven to 10 business days for the pre-order deposit to be credited to your original form of payment.
How do I choose my actual vehicle?
An associate from our store will be in touch with you as soon as we have details about available trims and colors to help you finalize the perfect Chrysler, Dodge, Jeep, or Ram for you.
What happens to the pre-order deposit once I order?
For any pre-orders that require a deposit, the deposit will be applied to your final purchase price.
When will I take delivery of my vehicle?
Depending on the options you choose, your vehicle will be ready late 2021 or early 2022. Actual delivery times may vary based on vehicle trim, add-ons, and configuration selected. We'll keep you updated on any information we receive. Once your vehicle is scheduled for delivery to our store, you will receive a notification so we can schedule your pick up or delivery.
How many pre-orders can I make and can I transfer my pre-order?
Individuals may make up to two pre-orders and may transfer them to another person by getting in touch with our staff. If you or your company wish to pre-order more than two vehicles, please give us a call at 785-340-3817.
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